:::::: eWebWatch: Frequently Asked Questions ::::::

eWebWatch: Frequently Asked Questions

Q1: How do I subscribe to eWebWatch?
Q2: For which brokerage firms does eWebWatch currently provide IPO offering notification?
Q3: What about other brokerage firms?
Q4: What are your different classes of service and their fees?
Q5: What is the duration of the free trial or free service?
Q6: How soon after registration will I start receiving notifications?
Q7: Will the telephone alert go in my answering machine if I don't pick up the phone?
Q8: What happens to the telephone alert if my phone is busy and I don't have an answering machine?
Q9: Can I get email alert from eWebWatch on my cell phone or alphanumeric pager?
Q10: The email received on my cell phone and/or pager cannot be bigger than 140 characters in size. With this restriction, can I still understand eWebWatch email alerts?
Q11: Does eWebWatch guarantee allocation of shares at the Brokerage firms?
Q12: How do I un-subscribe from eWebWatch?
Q13: How do I change my personal information (such as contact e-mail address, phone/pager number) registered on eWebWatch?
Q14: How long will it take for my new information to be updated?
Q15: Will my information remain confidential?
Q16: Does eWebWatch guarantee the notification of IPO offering?
Q17: What are the possible ways, in which I can receive notification?
Q18: Can I use my existing telephone/pager or do I have to get an e-mail address which forwards the mail to my telephone/pager?
Q19: I have subscribed to the telephone alert premium service. Sometimes I notice a few seconds pause before I hear the message. What could be the reason?
Q20: Is my information (such as credit card number) transmitted securely?
Q21: Can eWebWatch monitor some other websites, that I am interested in?

Q1:How do I subscribe to eWebWatch?
A: In case you are a new user and want to try our free service plan, you can do so from the free trial page. In case you wish to become a paid/preferred user at eWebWatch, please go to our Click on the Subscription page and follow the instructions.
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Q2: For which brokerage firms does eWebWatch currently provide IPO offering notification?
A: Currently, we support E*Trade, DLJ Direct, FBR, WR Hambrecht and Suretrade.
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Q3:What about other brokerage firms?
A: We will be happy to add any other brokerage firm. Please let us know through our Feedback page.
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Q4:What are your different classes of service and their fees?
A: We have three classes of service 1) Basic in which you receive email alerts for one or all five brokerages depending on your choice for $6.95per month and
2) Premium for $9.95 per month in which you receive email alerts for one or all five brokerage firms and urgent alerts (i.e. conditional offers and reconfirmations) for ETrade on any telephone/pager.
3) Free Service in which you receive email alerts for one or all five brokerages depending on your choice for free but the subscribers in this plan will receive the alerts later than the paid subscribers (Basic and Premium ones) and also will get more ads from our sponsors. For details click on the Home page.
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Q5:What is the duration of the free trial or free service?
A: There is no limit on time for the free trial or free service though this policy can change in future. Subscribers in the free trial or free service will get alerts slightly later than the paid subscribers (Basic and Premium ones) and also will get more ads from our sponsors.
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Q6:How soon after registration will I start receiving notifications?
A: We will start notifying you by E-mail immediately. Pager/Phone notifications will start within 48 hours of your subscription request.
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Q7: Will the telephone alert go in my answering machine if I don't pick up the phone?
A: Yes, the computerized telephone alert (e-voice) goes into your answering machine and the message will be stored in your answering machine. Normally, the e-voice message is no longer than 30 to 35 seconds.
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Q8: What happens to the telephone alert if my phone is busy and I don't have an answering machine?
A: In this situation the computerized telephone alert (e-voice) is resent after every 10 minutes (3 attempts are made).
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Q9: Can I get email alert from eWebWatch on my cell phone or alphanumeric pager?
A: Yes, you can get email alerts from us on your cell phone and alphanumeric pager as long as you have email interface to your cell phone or pager. Please cross-check with your cell phone or pager service provider for email support and get an email for yourself. Now-a-days most of the cell phones and alphanumeric pagers have an email address and so you can receive email alerts from us.
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Q10: The email received on my cell phone and/or pager cannot be bigger than 140 characters in size. With this restriction, can I still understand eWebWatch email alerts?
A: This is not a problem, eWebWatch alerts take these restrictions into account and so in the Subject line itself we provide all the necessary information.
Example: The subject line of one of our alerts: "ALERT: ETrade accepting conditional offers in the Ztel Technologies, Inc. IPO."
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Q11:Does eWebWatch guarantee allocation of shares at the Brokerage firms?
A: NO. We provide you timely notifications to apply for the IPO shares. We do not take responsibility for the allocation of shares. The allocation of shares is governed by rules and regulations of respective brokerage firms.
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Q12:How do I un-subscribe from eWebWatch?
A: Send an e-mail to unsubscribe@eWebWatch.com from your e-mail account which is registered with eWebWatch. The mail should include your zip code.
We will stop charging your credit card at the end of your current subscription month.
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Q13: How do I change my personal information (such as contact e-mail address, phone/pager number) registered on eWebWatch?
A: Send a mail to support@eWebWatch.com to update your info. The mail should include your old as well as new information. Make sure that you include your zip code in every such mail. Your records will be updated within 24 hours of your request.
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Q14: How long will it take for my new information to be updated?
A: Your information would be updated within 24 hours of your submission request.
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Q15: Will my information remain confidential?
A: eWebWatch recognizes the value of your privacy. We will never sell your information to any one.
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Q16: Does eWebWatch guarantee the notification of IPO offering?
A: We try our best to inform you of the IPO offering Notification at the earliest. It is possible that due to some technical or some other external factors, you might receive invalid or delayed notification.
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Q17: What are the possible ways, in which I can receive notification?
A: You can receive notification through e-mail and any phone/pager. Please refer to our Basic, Pemium and Free service plans on our home page.
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Q18: Can I use my existing telephone/pager or do I have to get an e-mail address which forwards the mail to my telephone/pager?
A: Yes, you can use your existing telephone/pager. We will alert you on your phone or pager depending on what you have indicated during your subscription under our premium service plan.
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Q19: I have subscribed to the telephone alert premium service. Sometimes I notice a few seconds pause before I hear the message. What could be the reason?
A: When we send out the telephone alerts, there could be a delay of 5-10 seconds before you start hearing the computerized alert (e-voice) message on your phone. This delay is introduced so that it works with all kinds of phones -- cell phones or normal ones. Sometimes people confuse this and hangup thinking that it was a blank call and miss out an important conditional offer or reconfirmation alert. Please make sure that you do not hangup and give a few seconds pause after receiving any incoming call on your telephone.
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Q20: Is my information (such as credit card number) transmitted securely?
A: Yes, all the transactions take place through the Secured Socket Layer (SSL).
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Q21:Can eWebWatch monitor some other websites, that I am interested in?
A: Please refer to our coming soon page.
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